Spectacle of Light at Rufford Abbey
29 October – 15 November 2020
VOUCHERS FOR SPECTACLE OF LIGHT 2021
To those who have applied for vouchers for next year as a replacement for this year’s unused tickets, we sincerely apologise for the delay in sending you your vouchers but it has become clear that the booking system was unable to produce vouchers in a way that would give exclusive use for the Spectacle of Light 2021.
We are therefore transferring your existing unused tickets this year to the equivalent date and entry time next year. So if you booked for Friday 6 November at 6.15pm this year for example, your tickets will be transferred to Friday 5 November at 6.15pm next year. If that date and time does not suit your plans for next year you will have the opportunity to transfer to a date and time that you would prefer once we have opened booking in June 2021.
In the next few weeks you will receive these tickets as each indivudual booking is processed.
Please continue to bear with us as our box office staffing is limited and we have 750 bookings to work through.
We thank you in advance for your patience and wish your a very happy festive period.
The Spectacle of Light Team
COVID-19 LOCKDOWN ANNOUNCEMENT
01 November 2020
As you are aware, the government has instigated a National Lockdown in England as from 5 November for a month. This has had the regrettable consequence that we have been forced to cancel the remaining eight nights of the Spectacle of Light at Rufford Abbey.
As we have already incurred the rather large cost of installing all the lighting and were open for only four nights, we are offering two different options for our outstanding ticket holders, the first of which would help us alleviate that financial pressure.
Firstly, we are offering replacement vouchers for the Spectacle of Light at Rufford Abbey in 2021. This would definitely help us alleviate the financial pressure that the cancellation has caused. Each voucher will be able to be used against a booking for any date and time of your choice in the 2021 Spectacle of Light at Rufford Abbey and you will have priority and first choice in the booking process.
If you would like to receive replacement vouchers for the 2021 Spectacle of Light at Rufford Abbey, please email email@example.com and you will receive a confirmation receipt email within 48 hours. The vouchers will be sent out in the following two to three weeks. Please ensure that you include your name and your original booking reference.
Secondly, if the voucher option is not agreeable to you, we would offer you a refund.
Please email firstname.lastname@example.org and you will receive a confirmation receipt email within 48 hours. Refunds will be processed in the following two to three weeks. Please ensure that you include your name and your original booking reference.
Rufford Abbey and the Spectacle of Light team are so disappointed that this cancellation has been forced upon us but rest assured that we will be back in 2021.